Name: HKELFA Cross-country Mountain Electric Bicycle
SKU: IWOQNQKNW0ET
Price: 1198.26 EUR
Availability: InStock

Description

Product parameters：

Motor: 1000W super brushless motor
Battery: 48V 17AH large capacity
Torque: 95N.m
Speed: 0-50KM/H
Brakes: Upgraded front and rear dual hydraulic oil brakes
Maximum speed of pure electricity: 45-50KM/H
Maximum endurance mileage: 90KM
Maximum load: 200KG
Headlights: LED headlights
Screen: LCD intelligent control system
Gear: 7-speed speed regulation
Suitable for the crowd: 165-200CM
shimano 7 shifting

Free installation tools and air pump

About logistics

1.We will ship from our warehouse in Poland, which will deliver to EU countries within approximately 3-7 days.

2.For other countries, we arrange shipment from China, and the delivery time is about 35-45 days.

After sales warranty

1. The warranty period of non expendable parts is 12 months: seats/racks/motors/controllers/instruments.

2.Consumables warranty period 6 months: brake/tire/battery/
When the product is abnormal, please contact the customer service as soon as possible, and we will be happy to solve the problem for you.
Do not repair or disassemble without permission to prevent the engineering department from correctly judging the failure.
Thank you for your cooperation.

Return policy

If you are not satisfied for reasonable reasons, all our quotations are guaranteed to be 100% satisfied. You can return the goods to us as they are for refund or exchange. Please contact us for detailed return and exchange instructions before mailing the product to us. We will refund all your payments after receiving your returned items, except for freight and handling charges.

Feedback policy

Once we receive the payment, we will provide positive feedback to cultivate a healthy Ali community. We hope to provide you with the best service. We hope you understand that we attach great importance to customer service. If you have any dissatisfaction, please give us a chance to solve the problem, and then leave a message. We are sure that there will always be solutions, and we certainly do not want bad feedback in the transaction.

Additional instructions

1.When you charge our vehicle, you need to use the adapter and original plug correctly.

2.Durability: The distance varies according to the driver’s weight, road conditions and driving style.

3.Extreme climbing angle: different views are given according to different drivers’ weight and speed.

Additional information

Brand Name	HKELFA
Origin	Mainland China
Voltage	48V
Foldable	No
Wattage	> 500w
Power Supply	Lithium Battery
Certification	CE
Range per Power	31 – 60 km
Style	Luxury Type
Model Number	MX02S
Motor	Brushless, 1000W super brushless motor
Rated Passenger Capacity	Two Seat
Wheel Size	26“
Max Speed	30-50km/h
Frame Material	Aluminum Alloy
Battery	48V 17AH large capacity lithium battery
Torque	95N.M
Speed	45-50km/H
Maximum endurance	90km
Material of frame	aluminium alloy
Maximum load	200kg
Riding mode	riding mode-hybrid mode-pure electric mode
Brake system	Front and rear disc brakes
Maximum climbing	35°
Charging time	6-8H
Body weight	35kg

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Shipping & Delivery

How our products get shipped

Order Placement: The process begins when a customer places an order for a physical product from a Chinese supplier or manufacturer. This can be done through various platforms, such as an e-commerce website, a trade platform, or direct communication with the supplier.
Order Confirmation and Payment: Once the order is placed, the supplier will review the details, including the product, quantity, and shipping address. They will then send an order confirmation to the customer, specifying the total cost, including the product price, shipping fees, and any applicable taxes or customs duties. The customer will make the payment through the agreed-upon payment method.
Product Preparation and Packaging: After receiving the payment, the supplier will begin preparing the product for shipment. This involves manufacturing (if not already in stock) and carefully packaging the product to ensure it is well-protected during transit.
Shipping and Customs Clearance: The supplier will choose a shipping method based on the customer's preference or the most suitable option for the product's size, weight, and delivery time. Common shipping methods include air freight, sea freight, or courier services like DHL, FedEx, or UPS. The product will then go through customs clearance procedures, which may involve documentation and inspection to comply with the importing country's regulations.
Transit Period: The transit period will depend on the chosen shipping method. For example, air freight is faster but more expensive, while sea freight takes longer but is usually more cost-effective for larger shipments. During this time, the customer can usually track the package's status using a tracking number provided by the supplier.

How our products get delivered

Arrival and Local Delivery: Once the product reaches the destination country, it will go through customs clearance procedures again. After clearing customs, the local postal service or delivery company will take over the delivery process. For express courier services, the package will be delivered directly to the customer's provided shipping address. For other methods, the local carrier may contact the customer to arrange for delivery or pickup.
Customer Receipt: The customer will receive the product at their provided shipping address. They may be required to sign for the delivery as proof of receipt. Upon receiving the product, the customer should inspect it for any damages or discrepancies and report them to the supplier if necessary.
After-sales Support: After receiving the product, the customer may need assistance or support related to the product's performance or any other issues. In such cases, they can contact the supplier's customer support for assistance or warranty claims.