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1. Defective or wrong item will be offered replacement or refunds after offer the pictures to prove it. Order unfinished,refund will be offered through dispute.order finished,refund will be offered by paypal.
2.you can return any products you have bought,even these in perfect condition.but buyer need to pay the return shipping costs.
3. In all cases, buyers pay shipping fees on their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
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There is one-year warranty time from purchased day.
we have repair shop in Germany ,UK and the ES.
within 1 month, we can fix the scooter for free, the shipping cost by us.
After 1 month before 3 month, we can fix the scooter for free, the shipping cost by buyer.
After 3 month, we can fix the scooter,the fix is free but buyer need to pay the Components, the shipping cost by buyer.
Suggestion: Please fully charge the battery after receiving the scooter. It is recommended to charge the scooter regularly (once a week) to improve the stability and life of the battery.
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iscooter brand, founded in 2010, is an independent brand company. Its products are exported to the UK, the United States, Europe, Africa, Asia, the Middle East and other international markets.
Dear customer, our scooter is not certified by German AEB. Please consider carefully before placing an order. We don’t accept such returns. Thanks for your understanding.
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