Name: Ridstar All terrain Electric Mountain Bicycle
SKU: 31NF3O7Z12AK
Availability: InStock
Rating: 4.33 (4 reviews)

Description

New Ridstar-Q20 electric bike

True 1000W high speed motor + 13AH battery
True 1000W high speed motor + 20AH battery
True 2000W high speed dual motors. + 40AH battery with dual motors.

Warm Note

1. We are one of the professional manufacturers engaged in the research, development and production of electric bicycles and pedal bikes.
2. We have our own R&D team for design. We can provide OEM, ODM service for you.
3. We can provide small order service
4. Our quality control is strict and we provide you with 12 months warranty.
5. We are located in Shenzhen, welcome to visit our factory.
6. We have good support for delivery time, 1-3 days for delivery.

Shipping time and way.

(Russia).
Transport by car, after customs clearance first arrives in Moscow. This process takes about 25-30 days. Once you arrive in Moscow, a local person will send you a text message to remind you of the delivery and within about 5 days you will receive your bike.

(EU + UK).
Shipping from overseas warehouse in Poland: 3-7 day UPS Express

(USA): 3-7 day California warehouse, FedEx

(Canada, Mexico):
Please note that the whole process takes approximately 50-60 days.

Australia: Shipment by ship, arrival at port for customs clearance within approx. 30 days after sailing. Delivery is made by a local logistics company and the battery and bike are split into two packages. The whole process takes approximately 40-45 days.

Japan: Time of transport by air: 10 days.
South Korea: Time of transport by air: 10 days.

Q20 EBIKE

The Q20 e-bike is a comfortable e-bike developed by our company and suitable for people of 158cm-195cm in height. The wide seat allows you to ride with children, equipped with a front hydraulic shock absorber and a central cushioning device, equipped with the original bike waterproof bag, red oil disc brakes to highlight the fashion elements, equipped with Shimano 7-speed transmission, so that there is no obstacle ahead of you.

Basic parameters

Expanded size: length 1710*width 850*height 1080mm
Wheelbase: 1180mm
Actual weight: 34kg
Mode: pure electric, electric assist, pedal
Front fork: hydraulic front fork
Braking system:Front and rear red oil disc brakes
Transmission system: rear drive
Tire size: 20*4.0
Display: LCD
Maximum speed ≤50km/h
Endurance 80km
Slope <35°
Load weight≤150kg
Motor parameters: 48v1000W
Motor type: DC brushless high-speed motor
Rated voltage 48V
Main technical parameters of charging
Output power 3A
Charging time 6H
Lithium battery parameters
Battery type: 18650 lithium battery
Capacity ：20AH
The main parameters of the controller
Undervoltage protection: 39V
Overcurrent protection: 28A

Packing list
Electric bicycle*1
Battery *1
Bicycle bags*1
Fenders*2
Multi-function tool*1
round headlight*1
Charger*1
Pedal*1

Additional information

Brand Name	RIDSTAR
Origin	Mainland China
Voltage	48V
Foldable	No
Wattage	> 500w
Power Supply	Lithium Battery
Certification	NONE
Range per Power	> 60 km
Style	Luxury Type
Model Number	Q20
Motor	Brushless
Rated Passenger Capacity	One Seat
Wheel Size	20“
Max Speed	>50km/h
Frame Material	Aluminum Alloy
speed	55Km/h
Expanded size	length 1710width 850height 1080mm
Wheelbase	1180mm
Actual weight	34KG
Mode	pure electric, electric assist, pedal
Front fork	hydraulic double shoulder front fork
Transmission system	Rear drive
Tire size	20*4.0
Display	LCD
Endurance	80km
Undervoltage protection	39V
Overcurrent protection	28A
Battery capacity	10AH, 20AH
Applicable people	adults, not children
Motor Power	1000W
Brakes	Red oil brake
Light bulb	Round
Bicycle bags	Yes
Anti-theft alarm	Yes

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Shipping & Delivery

How our products get shipped

Order Placement: The process begins when a customer places an order for a physical product from a Chinese supplier or manufacturer. This can be done through various platforms, such as an e-commerce website, a trade platform, or direct communication with the supplier.
Order Confirmation and Payment: Once the order is placed, the supplier will review the details, including the product, quantity, and shipping address. They will then send an order confirmation to the customer, specifying the total cost, including the product price, shipping fees, and any applicable taxes or customs duties. The customer will make the payment through the agreed-upon payment method.
Product Preparation and Packaging: After receiving the payment, the supplier will begin preparing the product for shipment. This involves manufacturing (if not already in stock) and carefully packaging the product to ensure it is well-protected during transit.
Shipping and Customs Clearance: The supplier will choose a shipping method based on the customer's preference or the most suitable option for the product's size, weight, and delivery time. Common shipping methods include air freight, sea freight, or courier services like DHL, FedEx, or UPS. The product will then go through customs clearance procedures, which may involve documentation and inspection to comply with the importing country's regulations.
Transit Period: The transit period will depend on the chosen shipping method. For example, air freight is faster but more expensive, while sea freight takes longer but is usually more cost-effective for larger shipments. During this time, the customer can usually track the package's status using a tracking number provided by the supplier.

How our products get delivered

Arrival and Local Delivery: Once the product reaches the destination country, it will go through customs clearance procedures again. After clearing customs, the local postal service or delivery company will take over the delivery process. For express courier services, the package will be delivered directly to the customer's provided shipping address. For other methods, the local carrier may contact the customer to arrange for delivery or pickup.
Customer Receipt: The customer will receive the product at their provided shipping address. They may be required to sign for the delivery as proof of receipt. Upon receiving the product, the customer should inspect it for any damages or discrepancies and report them to the supplier if necessary.
After-sales Support: After receiving the product, the customer may need assistance or support related to the product's performance or any other issues. In such cases, they can contact the supplier's customer support for assistance or warranty claims.